Review: Chaiz
When you use the Chaiz warranty marketplace, you'll get quotes from various choices for extended car coverage. Then, compare options to find your best fit.
Last updated: January 2024
Chaiz Warranty: Key Takeaway
The Chaiz warranty marketplace is excellent if you’re hoping to quickly compare multiple auto warranty options. The company compiles quotes from various vehicle service contract providers to help drivers check pricing and coverage between each one. While the Chaiz online interface is helpful, you’ll need to research each provider to make sure that you receive quality protection to replace your factory warranty.
Pros
- An entirely online process through Chaiz.com
- Makes it easy to compare multiple options
- Strong in-house customer service
- The first marketplace for auto warranties
Cons
- No guarantee that all warranty providers are reputable
- Customer support varies based on your chosen provider
- Very little transparency on plan details
Chaiz Warranty: Highlights
Though Chaiz warranty was only founded in 2021, the company’s model gives customers an alternative to the typical warranty buying experience. The company works with an extensive network of providers to help customers quickly choose the best warranty plans. Car owners won’t haggle with salespeople from a call center or head to a dealership if they select Chaiz.
Here are a few details about the Chaiz warranty that are worth knowing as you consider it:
- Best for: A Chaiz warranty is smart for motorists who want a digital shopping experience when seeking out a vehicle protection plan. The company’s strong online interface eliminates much of the hassle that drivers sometimes face while comparing options.
- Cost: Pricing varies based on which extended car warranty plan you choose, the make and model of your vehicle, and your deductible amount. Comparing prices from various options through the Chaiz warranty marketplace could help drivers find cheap quotes.
- Coverage: There are three levels of coverage for a Chaiz warranty: Powertrain, Powertrain Plus, and Most Comprehensive. Protection becomes more extensive as you move from the lowest to the highest tier, though costs increase as well.
- Claims process: Since Chaiz is a marketplace, you’ll have to follow the claims process outlined by your provider in the event of a mechanical breakdown. It’s important that you check the reputation of your warranty administrator, as the claims process varies widely between choices.
- Cancellation policy: Chaiz allows customers to cancel its warranty plans at any time. You’ll also receive a 30-day money-back guarantee if you cancel during your policy’s waiting period, which is the industry standard.
- No unsolicited calls: Less reputable extended auto warranty providers are known to pressure customers into purchasing plans. The Chaiz warranty marketplace is entirely online, so you’ll avoid unsolicited calls and robocalls as you shop.
- No hidden fees: Chaiz warranty plans don’t come with additional costs that are added once you sign up for a plan. Many drivers appreciate that transparency, which helps them find the best prices on both new car and used car warranties through Chaiz.
Chaiz Warranty Reviews
An essential aspect of any extended warranty company is its reputation. After all, you don’t want to do business with a provider with a history of poor customer service or rejecting valid claims. So, does a Chaiz warranty offer peace of mind to drivers facing steep car repair bills?
The company has an A- rating with the Better Business Bureau (BBB), though the organization doesn’t accredit it. Chaiz warranty gets 4.1 out of 5.0 stars from Trustpilot, though this is only based on five customer reviews.
Chaiz Warranty Customer Reviews
Below are some positive reviews left by those who bought a Chaiz warranty. There weren’t any negative opinions available online, which could be partly due to the company’s brief history.
“Easy-to-use site. Was able to look at multiple different options and get the right plan for my Honda. Pricing was much lower than the other places.” – Tim Abbott via Trustpilot
“Got a new extended warranty, as our current one is finished. Previous quotes over the phone were for $1,000 more than what I found on Chaiz. Very happy and easy online, so I didn’t have to deal with paper and no pressuring me to buy.” – Martha G. via Trustpilot
Chaiz Warranty Plans & Coverage
Since it’s a marketplace for vehicle service contracts, Chaiz offers none of its own plans. Instead, it connects customers with companies across the extended warranty industry. Chaiz breaks its different coverage levels down into the Powertrain, Powertrain Plus, and Most Comprehensive plans.
There’s very little information online about what each plan covers, since companies in the Chaiz warranty marketplace all have slightly different offerings. This makes it somewhat difficult to state exactly what you’ll get when you pick out one of the auto protection types.
Note that most extended car warranties come with roadside assistance, towing services, rental car reimbursement, and trip interruption benefits. You’ll need to check if these come with your Chaiz warranty, as you may be able to add them through your car insurance company if not.
Powertrain
Powertrain warranties typically cover only a car’s most essential components. The parts that are often covered include the following:
- Engine
- Transmission
- Drive axles
- Seals and gaskets
- Differential assembly
- Water pump
Powertrain Plus
The Powertrain Plus tier covers essential powertrain parts plus a few other important automotive systems. These plans usually add on extra components such as:
- Turbo/supercharger
- Cooling system
- Electrical systems
- Brakes
Most Comprehensive
The Most Comprehensive coverage plan offers maximum protection, leading many to call it the “bumper-to-bumper” Chaiz warranty. Note that certain parts will still be excluded, however. Expect to receive coverage for the following parts on top of everything previously mentioned:
- Navigation/GPS system
- Audio system
- Front/rear suspension
- Anti-lock brakes
- High-tech electronics
Chaiz Warranty: Quick Facts
Company name: Chaiz
Year founded: 2021
Headquarters: South Plainfield, N.J.
BBB accreditation: No